Privacy Policy
Last updated: January 1, 2025
At ResumeBuildvia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform.
1Information We Collect
We collect information you provide directly to us when you create an account, build a resume, or contact us for support. This includes your name, email address, professional experience, and any other information you add to your resume or cover letter. We also collect usage data such as pages viewed and features used to improve our services.
2How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to process transactions; to send you technical notices and support messages; to respond to your comments and questions; to analyze usage patterns; and to comply with legal obligations. We do not sell your personal information to third parties.
3Data Storage & Security
Your resume data is stored securely on encrypted servers. We use industry-standard security measures including TLS encryption, secure access controls, and regular security audits to protect your information. Resume thumbnails may be stored on Amazon S3 with restricted access policies.
4Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Essential cookies are required for the platform to function correctly.
5Third-Party Services
We use trusted third-party services including Google (analytics, OAuth), Stripe (payments), and Amazon Web Services (infrastructure). These services have their own privacy policies and we encourage you to review them. We only share the minimum amount of data necessary with these providers.
6Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of your data or ask us to restrict processing. To exercise these rights, contact us at privacy@ResumeBuildvia.
7Data Retention
We retain your account information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
8Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Privacy Team at privacy@ResumeBuildvia or write to us at: ResumeBuildvia Privacy Team, 123 Innovation Drive, San Francisco, CA 94105.